Who We Are

BirthAppeal ("we," "us," or "our") is a document preparation service that helps individuals dispute hospital bills related to childbirth. Our website is birthappeal.com.

Information We Collect

We collect information you provide directly to us, including:

We also collect standard technical information automatically, including your IP address, browser type, and pages visited, via our hosting provider (Vercel).

How We Use Your Information

We use the information you provide to:

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Email Communications

If you download our free checklist, you'll be added to our email list and receive a short sequence of educational emails about hospital billing. You can unsubscribe at any time using the link at the bottom of any email. We use Brevo (formerly Sendinblue) to manage our email list.

Your Medical and Billing Documents

Information you submit about your hospital bill — including itemized charges, insurance information, and personal health details — is used solely to prepare your dispute documents. We treat this information with strict confidentiality. We do not share it with any hospital, insurer, or third party. Documents are retained only as long as needed to complete your order and handle any follow-up questions.

Third-Party Services

We use the following third-party services to operate our website:

Cookies

Our website uses minimal cookies — primarily those set by our hosting provider for performance and security. We do not use advertising or tracking cookies.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us at the email below. California residents may have additional rights under the CCPA.

Data Retention

We retain your contact information as long as you remain on our email list. Order-related information is retained for up to 2 years for customer service purposes. You may request deletion at any time.

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy periodically. Material changes will be noted with a revised date at the top of this page.

Contact

Questions about this policy? Email us at hello@birthappeal.com.